Welcome to Gaurav Bags! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.gauravbags.com (“Website”). By using our services, you agree to the terms outlined below.
1. Information We Collect
When you use our website, we may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order.
- Account Information: If you create an account, we collect login credentials and preferences.
- Browsing Information: IP address, browser type, device details, and pages visited to improve user experience.
- Cookies & Tracking Technologies: We use cookies to enhance functionality, analyze trends, and personalize your experience.
2. How We Use Your Information
We use your data for the following purposes:
- Order Processing: To fulfill and deliver your purchases.
- Customer Support: To respond to inquiries, process refunds, and handle complaints.
- Marketing & Promotions: To send offers, newsletters, and updates (you can opt-out anytime).
- Website Improvement: To analyze usage trends and optimize our platform.
- Security & Fraud Prevention: To detect suspicious activity and protect against unauthorized access.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: Payment processors, delivery partners, and IT support teams that help us run our business.
- Legal Authorities: When required by law, such as fraud investigations or legal compliance.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
4. Data Security Measures
We take security seriously and implement industry-standard measures to protect your data:
- Secure Socket Layer (SSL) encryption for payments.
- Regular security audits and software updates.
- Restricted access to sensitive information to authorized personnel only.
5. Your Rights & Choices
You have the right to:
- Access & Update your personal data through your account settings.
- Opt-Out of marketing emails by clicking the “unsubscribe” link.
- Request Data Deletion if you no longer want us to store your information.
To exercise these rights, please contact us at info@gauravbags.com.
6. Cookies & Tracking Technologies
We use cookies to improve your browsing experience. You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with the revised date. Continued use of our services after updates signifies acceptance of the new terms.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
Gaurav Bags
Thank you for trusting Gaurav Bags! Happy shopping!